Privacy Policy

DISCOVER VACATIONS, LLC Privacy Policy

Policy Last Revised: March 31, 2026

Discover Vacations, LLC (“Discover Vacations, LLC,” “we,” “our,” or “us”) recognize that your privacy is important and we are committed to protecting the privacy of confidential and personal information. The following Privacy Policy (“Policy”) sets forth our practices associated with collecting, retaining, using and sharing information and is based on the privacy and data protection principles common to the country in which we operate.

This Privacy Policy is intended for and addressed to all parties, companies and individuals, clients, job applicants, Website visitors and other all other third parties who visit or use our Websites. It applies to all individuals who access any of our Websites (including but not limited to https://mydiscovervacations.com), mobile apps, and in connection with our blogs, alerts, newsletters, webinars, social media sites, third party marketing partners’ offerings or programs and other communication services (the “Services”).

Please take a moment to review the terms of our Privacy Policy. By using our Websites and Services, you agree to and accept the terms of our Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use the Website or any of our Services.

We may update this Privacy Policy from time to time. The effective date of the current Privacy Policy is noted at the top of this page. If we make material changes to the way we collect, use, share or process the personal information that you have provided that adversely impact you, we will notify you by posting a notice of the changes in a clear and conspicuous manner on the our Website or via the most recent email address we have on file for you. We encourage you to check this page periodically for any changes. Your continued use of the Website following the posting of changes to these terms will mean you accept those changes.

If you have any concerns or questions about your privacy or use of our Services, please contact us via email at CustomerCare@mydiscovervacations.com or via postal mail as follows: Discover Vacations, LLC, Attn: Privacy, 2881 E Oakland Park Blvd, Suite 205, Fort Lauderdale, FL 33306.

HOW WE COLLECT AND USE YOUR INFORMATION

When you use our Services, we collect personal information about your use of our Services and information that you send us. Throughout this Privacy Policy, we use the term "personal information,” which generally mean information that identifies you or makes you identifiable and will have the meaning throughout as defined under the applicable law. Information that has been anonymized so that it does not identify a specific individual is not “personal information.”

We may collect and store the following information when running the Service:

Information You Provide Voluntarily.

We collect information that you voluntarily provide to us, including when you communicate via email or other channels; when you sign up for news, publications

and marketing communications and events; when you seek career information; when you register for communications, newsletters, alerts, or other materials; when you complete registration forms, purchase products, inquire about products, complete forms/surveys or participate in an offer or request additional information from us; when you sign up for a webinar or event; when you respond to our communications or requests for information.

The information you provide may include your name, contact information, information about the organization with which you are affiliated, date of birth, gender, marital status, postal address, email address, telephone number, mobile number & emergency contact information. Health and Medical information (including but not limited to Covid-19 test results & vaccination records); Governmental-Issued Documents (including but not limited to passport information, drivers licenses, ID cards, visas, alien resident cards, social security numbers national or state identification numbers etc.); Customer Records and/or Travel/Vacation Preference information (including but not limited to travel history, flight information, hotel bookings, special occasion dates, special accommodations, dietary preferences, travel companion & family member information or data, information about the products or services purchased or considered); Financial information (including but not limited to credit card, debit card/bank information, transaction history etc.); demographic information (including but not limited to age, gender, employment information/salary etc.); and geological information/data.
We only collect and process the personal information we need to allow us to respond to your request and/or provide the service you have sought.

Information We Collect Automatically. We may automatically collect information about you when you use our Services such as, but not limited to:

Device Information. We may collect information about devices you use to access the Services and how you use the Services, such as your Internet Protocol (“IP”) address and which website you visited before accessing our Services.
Performance and Log Data. Our servers may automatically record information created by your use of our Services, which may include information such as, but not limited to, your IP address, browser type, operating system, command line information, diagnostic information related to the Services (e.g., crash activity reports), the referring web page, pages visited, location, your mobile carrier, device and application IDs, and search terms. For instance, when we send you an email, we may collect certain information including the nature of the email, whether you opened or deleted our email, action you took upon receipt of our email, or your name and contact information.
Cookies. We use cookies to display information more effectively, store, on a user’s computer or device information about the user’s preferences and settings, gather statistical information about the use of our Services to improve our design and functionality, and for security purposes. For more information, please review the Cookies and other technologies sections below.
DNT. Please note that we do not currently respond to web browser “do not track” signals or other mechanisms that may allow you to opt out of the collection of information across networks of websites and online services as there is no standard for how online services should respond to such signals. As standards develop, we may develop policies for responding to do-not-track signals that we will describe in this Privacy Statement.

Information We Receive From Third Parties. We may receive personal information about you from third parties and use such information. this can include: your name, email address, contact information, the company you work for, your position, business and home address, identification and background information, financial information, such as payment-related information and shareholdings, and other personal information. If you connect to us from a social network, such as Facebook, we will collect personal information from the social network in accordance with your privacy settings on that social network. The connected social network may provide us with information such as your name, profile picture, network, gender, username, user ID, age or age range, language, country, friends list, follower list, and any other information you have agreed it can share or that the social network provides to us. We will assume that such social network or other third parties are entitled to collect and share such personal information with us.
Sensitive Information. We may collect sensitive information about you when you use our Services. Any use of such information is limited to such purposes described to you at the time of collection.

The above-described information may be collected and provided by you when you: (i) register for an account through Our Services, (ii) complete a travel profile, (iii) book travel with Us or order additional products or Services, (iv) communication with Us or other guests through paper or electronic form, and (v) take advantage of a promotion, survey, contest, or sweepstakes. This list is non-exhaustive.

Data collected when you create an account with us, purchase our products or use our Services may include data about yourself and those traveling with you. By providing us with the personal data of any third party, you confirm that you are authorized to do so on their behalf and have provided them with the information set forth in this Privacy Policy. The personal information of each person linked to the same travel itinerary may be accessible by all others included in that same itinerary.

We permit third parties to advertise and promote our websites, and we may place and permit third parties to place advertising, cookies, web beacons and other content, including links to other websites on our websites. We and our third-party marketing partners may use these technological means placed on our websites to collect and share your Information.

We use personal information to facilitate your travel/vacation and our Services, to fulfill your requests, travel, tours, process transactions and contact you. We also use personal information to fulfill a Promotion, product, sale or travel package; Maintain suppression or opt-out lists that we may share with third-parties so that a user is not contacted when the user has asked not to be; Provide customer service and respond to inquiries; Provide users with information and/or offers for products or services from us or our Partners; Enable Partners to contact you exclusively for Discover Vacations, LLC marketing purposes; Discover Vacations, LLC does not share any data related to SMS/Text campaigns, including opt-in information unless the Partner receiving the data is contacting you on behalf of Discover Vacations, LLC and exclusively for Discover Vacations, LLC marketing purposes. Track online behavior for behavioral advertising and other marketing purposes. If a user registers on one of our Web Venues, the user may receive relevant third-party daily emails from that Web Venue, its exclusive emailing partner and other websites we or our Affiliates own and/or operate; Make telephone calls and send text messages to users with information and offers, provided the user consented to be marketed to in this manner as further described within this Privacy Policy.

By submitting your Information to us on a website, you agree that this is an inquiry and/or application for purposes of the Amended Telemarketing Sales Rule, as amended (the “Rule”) and applicable state do-not-call regulations. This allows us to contact you via telemarketing even if your telephone number is listed on the Federal Trade Commission’s Do-Not-Call List, and/or on applicable state do-not-call lists.

Where you provide “prior express written consent” within the meaning of the Telephone Consumer Protection Act (“TCPA”), you consent to receive telephone calls, including artificial voice calls, pre-recorded messages and/or calls delivered via automated technology and text and SMS messages to the telephone number(s) that you provided from us and the marketing partners listed in and hyperlinked to the consent. You are not required to provide this consent to obtain access to our Promotions, products or services, and your consent simply allows us to contact you via these means. By agreeing to this Policy, you are obligated to immediately inform us if the telephone number that you provided us changes. If you: (a) have your telephone number reassigned to another person; (b) give up your telephone number; (c) port your cellular telephone number to a landline or vice versa; or (d) otherwise stop using that telephone number, you agree to promptly contact us at CustomerCare@mydiscovervacations.com

Email Communications

When you submit your email address through any website or one of our websites, you are consenting to receive offers and information about Promotions by e-mail, as well as for us to communicate with you about the Promotions at the e-mail address provided. If you subsequently decide that you wish to no longer receive marketing e-mails, please follow the instructions at the end of any email message to unsubscribe or e-mail us at CustomerCare@mydiscovervacations.com and request to unsubscribe. Please allow up to 10 business days for any removal request to be processed. Please note that if you decide not to receive marketing emails from us, you may still receive transactional email messages regarding any products or service you have purchased. If you have questions or concerns regarding this provision, please contact us by e-mail at CustomerCare@mydiscovervacations.com

SMS Communications

By providing your phone number, you consent to receive text messages from Discover Vacations regarding your account, reservations, and customer support.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Message and data rates may apply. Message frequency may vary.
You can reply STOP to opt out at any time or HELP for assistance.
Text messaging originator opt-in data and consent will not be shared with any third parties.

Personal Information

If you provide us with Personal Information, we will retain and use that information for certain limited purposes. For example, we will use your Personal Information to fulfill or respond to any requests that you make, such as contacting you to answer your questions, sending you related materials, sending any postal mail that you may request or sending email alerts to you if you sign up to receive them.

We process your personal information when you contact us, such as with questions, concerns, feedback, disputes or issues. Without your personal information, we cannot respond to you or ensure your continued use and enjoyment of the Services. We also process your personal information to actively monitor, investigate, prevent and mitigate any alleged or actual prohibited, illicit or illegal activities in connection with our Services; investigate, prevent, or mitigate violations of our terms, agreements or policies; and enforce our agreements with third parties and partners. We cannot perform our Services in accordance with our terms, agreements or policies without processing your personal information for such purposes.

We are committed to ensuring your safety and continued enjoyment of our Services. To do so, we process your personal information to combat spam, malware, malicious activities or security risks; improve and enforce our security measures; and to monitor and verify your identity so that unauthorized users do not access your account with us or your information we otherwise hold. We cannot ensure the security of our Services if we do not process your personal information for security purposes.

We may provide you with third-party services, plugins, and many other options to personalize your experience of our Services. In addition, we also use cookies, embedded scripts, analytics tools, other device identifying technologies, and similar tracking technology for such purposes. By personalizing the Services, you get to enjoy our Services even more because we keep track of your preferences (e.g. your language selection, your time zone, etc.). Without processing your personal information for such purposes, you may not be able to access or personalize part or all of our Services.

To continue to provide you with our innovative Services, we collect information about the way you use and interact with our Services for research and development purposes. Research and development help us improve our Services and build new Services and customized features or Services.

Lastly, we use personal information to engage in routine marketing activities. We process your personal information to inform you about our Services, new travel developments, relevant information in the industries we serve and our marketing events (including by electronic means, such as email). To do so we may process your contact information or information about your interactions on our Services to send you marketing communications; provide you with information about events, webinars, or other materials; deliver targeted marketing to you; and keep you updated about our Services. If you wish to opt out of receiving our email alerts or other emails from us at any time, simply follow the instructions for doing so included in the emails. We reserve the right to send you certain communications relating to the Website, such as service announcements or similar administrative or transactional messages, without offering you the opportunity to opt out of receiving them.

When you visit our Website, use our Services, read our emails, or otherwise engage with us through a computer or mobile device, We and our third party partners, automatically collect information about how you access and use the Service and information about the device you use to access the Service, which is collected through the use of cookies, embedded scripts, analytics tools, and other device identifying technologies (“Cookies and Tracking Technologies”). Information about our use of Cookies and your choices related to same are available in our Cookie Policy below, including information regarding how to opt out of targeted advertising.

Cookie Policy:

This Cookie Policy describes the way we use cookies to collect information on our website. When you visit, request information from, or book travel with us on our website, your mobile device, or applications, we may use cookies and other device identifying technologies (“Cookies”) to provide our Services to understand how our Services are used and for advertising purposes, as explained in our Privacy Policy. You can read more about the types of Cookies we use, why we use them, and how you can exercise your Cookies choices below.

When You Use Our Services

We typically collect this information through a variety of tracking technologies, including cookies, Flash Objects, web beacons, embedded scripts, APIs and mobile software development kits (SDKs), location-identifying technologies, and similar technology (collectively, “tracking technologies”), and we may use third party services to collect this information. Information we collect automatically about you may be combined with other personal information we collect directly or receive from other sources.
Specifically, we, and any third-party partners, may use tracking technologies to automatically collect commercial information, preferences, and internet, network and device information, including:
Information about how you access the Services, such as the site from which you came and the site to which you are going when you leave our site, how frequently you access the Services, when and whether you open emails or click the links contained in emails, whether you access the Services from multiple devices, and other actions you take on the Services.
Information about how you use the Services, such as the pages you visit, the links you click, the ads you view and click on, purchase information and your checkout process, your location when you access or interact with our Services, and other similar actions.
Information about the computer, tablet, smartphone, or other device you use, such as your IP address, browser type, Internet service provider, platform type, device type/model/manufacturer, operating system, date and time stamp, a unique ID that allows us to uniquely identify your browser, mobile device, or your account (including, e.g., a persistent device identifier or an Ad ID), and other such information.
Analytics information. We may collect analytics data, or use third party analytics tools, to help us measure traffic and usage trends for the Services and to understand more about the demographics and behaviors of our users. We may also use analytics tools to record your mouse movements, scrolling, clicks and keystroke activity on our Sites to understand how our users engage with our Sites and to monitor and improve our online offerings.
This information allows us to improve your customer experience. For example, we may use this information to enhance and personalize your user experience, to monitor and improve our Sites and Services, and for other internal purposes. We may also use this information to: (a) remember information so that you will not have to re-enter it during your visit or the next time you visit the Sites; (b) provide custom, personalized content, and information; (c) identify and contact you across multiple devices; (d) provide and monitor the effectiveness of our Services; (e) perform analytics and detect usage patterns on our Services; (f) diagnose or fix technology problems; (g) detect or prevent fraud or other harmful activities, and (h) otherwise to plan for and enhance our Services.

WHAT ARE “COOKIES”?

Cookies are small text files placed on your computer or mobile device when you visit websites or applications. Your web browser (such as Google Chrome, Safari, or Internet Explorer) then sends these cookies back to these websites on each subsequent visit so that they can remember things like personal details and preferences.
Cookies are very useful and perform a variety of tasks, such as allowing you to navigate efficiently between pages, remembering your preferences, and generally improving your experience when you are browsing our website. Cookies may also be used to help to ensure that our web content, emails, and advertising better suit you and your interests.
Cookies can either be served directly by us or served on our behalf, for example by advertisers and data analytics companies.
To find out more about Cookies, please visit www.cookiecentral.com HOW DO THIRD PARTIES USE COOKIES ON THE SITE?
In some circumstances, we may work with third parties to provide services on our Site. Third-party advertisers and other organizations may use their own cookies to collect information about your activities on our Site and/or the advertisements you have clicked on. This information may be used by them to serve advertisements that they believe are most likely to be of interest to you based on content you have viewed. Third-party advertisers may also use this information to measure the effectiveness of their advertisements. We do not control these cookies and to disable or reject third-party cookies, please refer to the relevant third party’s website. You can also learn more about controlling cookies in the “How Can You Control the Use of Cookies” section below.

HOW CAN YOU CONTROL THE USE OF COOKIES?

You have the right to choose which Cookies to accept or reject. However, they are an important part of how our Services operate, so you should be aware that if you choose to refuse or remove Cookies, this could affect the availability and functionality of the Services.
If you don’t want the Services to use Cookies, please follow the instructions below.

Website (Browser) Opt-Out

▪ Most browsers accept Cookies by default. You may be able to change the settings to have your browser refuse certain Cookies or notify you before accepting Cookies. To do so, please follow the instructions provided by your browser, which are usually located within the “Help,” “Tools,” or “Edit” menus. Some third parties also provide the ability to refuse their Cookies directly by clicking on an opt-out link. Please note that authorized third parties may be able to collect information about your use of the Services even if you have set your browser to reject third party cookies. To effectively prevent third party collection via Cookies, you will need to configure your browser to reject all cookies.

Mobile App Opt-Out o To limit interest-based advertising on your mobile device, you can review and adjust the settings provided by your device manufacturer, such as “Limit Ad Tracking” for iOS or “Opt-out of interest-based ads” for Android.

For further information about Cookies, including how to see what Cookies have been set on your device and how to manage and delete them, please visit www.allaboutcookies.org

We also may collect information on our Site using Google Analytics to collect usage data, analyze how users use the web sites and provide advertisements to you on other websites. For more information about how you can opt-out of having your information used by Google Analytics, please visit https://tools.google.com/dlpage/gaoptout/

HOW WE SECURE YOUR PERSONAL DATA

We use physical, technical, and organizational security measures to safeguard your personal data. These measures help ensure the integrity and confidentiality of your personal data. Additionally, We use SSL (Secure Sockets Layer) technology to encrypt and transmit your billing information.
While we take reasonable precautions to attempt to ensure the safety and security of your online transactions and personal information, it is impossible for us to completely guarantee that your personal data will be immune from malicious attack or compromise. As a result, while we strive to protect your Personal Information and privacy, we cannot guarantee or warrant the security of any information you disclose or transmit to us online and cannot be responsible for the theft, destruction or inadvertent disclosure of your Personal Information. As such, by using our Services, you understand that the transmission of your personal data is always at your own risk.

HOW WE MAY USE AND WITH WHOM WE MAY SHARE YOUR PERSONAL DATA

Travel & Booking

We may use and process your personal data to deliver our services to you when you book travel or any other service with us, which may include sending you a booking confirmation, managing changes to your booking, checking you in upon arrival and keeping track of your travel and itinerary after arrival, providing you with further products and services after arrival (e.g., excursions, tours, entertainment, and various other purchase opportunities).

Customer Service

We may process your personal information when you contact or use our customer support services or booking teams to ensure you receive the best customer service possible. A consumer profile of you is created when you sign up, purchase or make a booking, which contains your personal data that we maintain and identifies you. Your consumer profile helps us deliver a personalized experience when you search for services with us, contact us by phone or email, and receive marketing communications. We may use your details to ask for feedback on our services.

Advertisement and Marketing.

In accordance with applicable law, we may use your personal data to create a profile about you and place you into marketing segments to understand your preferences better and appropriately customize the marketing messages you receive from us. Our goal is to provide you more relevant advertising messages, which may be communicated via direct mail, telephone, email, text message, or via applications. Where necessary, we will obtain your consent before contacting you with such marketing communications.

Process Payments and Invoicing.

When you make any purchase through our websites or digital platforms, we will process your payment information to complete the transaction. Credit Information.
To obtain general credit information from Equifax by swiping your Driver’s License into a portal that gathers basic credit information without affecting your credit score. Such request for credit information will not affect your credit score although it will provide general information to Us from multiple sources, including credit reporting agencies

(Equifax), creditors and financial institutions (collectively “Credit Information”). We may use Credit Information: (a) to evaluate your eligibility for credit; (b) to identify and market products and services that may be of interest to you; and (c) for such other uses as permitted or required by law.

Compliance with Our Legal Obligations.

We may collect, retain, and disclose your personal data in order to comply with legal obligations, requirements, and regulations. Additionally, we may be compelled to turn over your information if compelled by a Court of competent jurisdiction pursuant to the provisions of the United States’ Stored Communications Act (the “SCA”) since we may be considered a provider of electronic communication services.

Sharing Information

We may sometimes use other businesses to perform certain services for us, such as maintaining the Website and our mailing lists, sending postal mail (if necessary) and providing marketing assistance and data analysis. We may provide Personal Information to those businesses when that information is necessary for them to complete a requested transaction or otherwise perform their duties. We will take reasonable steps to help ensure that these third-party service providers are obligated to protect Personal Information on our behalf. Moreover, we restrict our service provider’s use of information beyond what is strictly necessary to complete the requested service.
We may share your personal information with third party vendors and service providers that perform services for or on our behalf, such as identifying and serving targeted advertisements, providing mail or email services, tax and accounting services, product fulfillment, payments processing, data processing and enhancement services, medical and health purposes, fraud prevention, web hosting, analytic services, or other online functionality, subject to appropriate contractual terms protecting the confidentiality and use of such data.
We may share some of your personal information with third parties that we partner with who provide promotions, excursions, activities, contests, sweepstakes, or other promotional activities. We typically identify our promotional partner by name in the promotional communication.
We may share your personal data with companies that provide you with products, services, excursions, or companies that you may book travel arrangement through, either before, during and/or after your arrival in order to facilitate your travel activities and provide your requested services all while providing a seamless service to our guests. This Privacy Policy does not cover information collected by travel partners and how travel partners use that information. Instead, we recommend you check the travel partner’s privacy policy for details as to how they may process your personal data.
We may share your personal data with affiliated companies and trusted partners, including but not limited to True Incentive, GoCRV, Customer Service Network Group, and resort partners, solely for the purpose of fulfilling your travel services, managing reservations, processing transactions, and providing customer support. These partners are contractually obligated to protect your information and use it only for these limited purposes in connection with Discover Vacations services.
We may need to share your personal data to comply with the laws of countries in which we operate, to comply with law enforcement agencies when they may require access to personal data to facilitate investigations, or when ordered by a court to disclose personal data or in connection with legal proceedings. We may also share your personal data with other third parties such as trade associations and regulatory bodies, who may contact you to discuss your options and/or provide you support.
To Protect Our Rights or The Rights of a Third Party. We may share your personal data to: (1) identify, investigate, contact, or bring legal action to prevent injury to or interference with our rights or property or the rights or property of a third person if we believe in good faith that disclosing this personal data is necessary or advisable, (2) to prevent or detect fraud, and (3) to prevent and detect crime and protect vulnerable children and adults.
We may share your personal data with potential third parties in connection with the consideration, negotiation, or completion of a corporate transaction related to our acquisition or merger with another company or the sale or transfer of all or a portion of our assets or business, to the extent permitted by applicable law. Should such an acquisition, merger, sale or transfer occur, we will use reasonable efforts to obligate the entity to which we transfer your personal data to use it in a manner that is consistent with this Privacy Policy.
We may share aggregate information relating to users of our Services with affiliated or unaffiliated third parties. We also may use and share some information that has been deidentified in accordance with applicable legal standards.
Lastly, we may share your information, at your request or direction, with your friends and family through our Services, or with third parties, such as excursion companies, medical providers, or your travel agent. Any reviews or comments you may post on our website or our social media sites, may be displayed publicly online.
Notwithstanding the above, no mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

LINKS TO OTHER WEBSITES

Please be aware that when you are on our websites, you could be directed to other sites that are beyond our control. These other sites may send their own cookies to visitors, collect data or solicit Personal Information. The privacy policies o f these other sites may be significantly different from our Privacy Policy. We are not responsible for the privacy practices of these other sites and cannot guarantee the security of any of your Personal Information collected there.

TERRITORIALITY

Our computer systems are currently based in the United States and the content of our Website is directed to United States residents. Your personal data will be processed by us in the United States, where data protection and privacy regulations may or may not be equal to the level of protection as in other parts of the world, such as in Canada and the European Union. BY VISITING THE WEBSITE, YOU UNEQUIVOCALLY AND UNAMBIGUOUSLY CONSENT TO THE COLLECTION AND PROCESSING IN THE UNITED STATES OF ANY PERSONAL AND NON-PERSONAL INFORMATION COLLECTED OR OBTAINED BY US THROUGH VOLUNTARY SUBMISSIONS, AND THAT UNITED STATES LAW GOVERNS ANY SUCH COLLECTION AND PROCESSING. We adhere to the General Data Protection Regulation (“GDPR”) in its business. The GDPR is not applicable to this informational Website targeted to United States clients.

CHILDREN’S PRIVACY

We do not knowingly collect any personal information from children under 16. If we become aware that an individual under the age of 16 is submitting information without consent from their parent or legal guardian or as permitted under applicable law, we will delete the information as soon as possible from our database. If you believe we are collecting information about an individual under 16, please notify us immediately so that we can take appropriate action. The Services and websites are intended for use by U.S. residents who are not minors. If you are a minor, not a U.S. resident, or do not agree with this Privacy Policy’s terms, please do not access or use our Services or websites.

GOVERNING LAW

This Privacy Policy and the privacy practices of Discover Vacations, LLC’s are subject exclusively to the laws or rules of the State of Florida within the United States of America. We makes no representation that this Privacy Policy and such practices comply with the laws of any other country. Visitors who use the website and reside outside the United States do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable. If you reside outside of the United States, by using the website you consent to the transfer and use of your information outside your country.

YOUR INFORMATION CHOICES

We take reasonable steps to ensure that your personal information is accurate, complete, and up to date. You may access and update your personal information that we hold by contacting us directly at CustomerCare@mydiscovervacations.com. For your protection, we may need to verify your identity before implementing your request. We will try to implement your request as soon as reasonably practicable.

In your request, please make clear what information you would like to have changed, whether you would like to have your personal information suppressed from our database, or other limitations you would like to put on our use of your personal information. However, please note that we reserve the right to refuse to act on a request that is unfounded or excessive (for example because it is repetitive).

We will make reasonable efforts to honor any request you make to forgo contact with you in the future or delete your information. Please note that if you make an opt-out request, we will retain your contact information to make efforts to ensure that you are not contacted in the future.

To the extent required by the CAN-SPAM Act, or other similar domestic and international regulation, commercial email messages will also provide you with an opportunity to opt-out of receiving this information. Please note that changes to your preferences may not be effective immediately.

NOTICE TO CALIFORNIA RESIDENTS

This section applies only to California residents. Pursuant to the California Consumer Privacy Act of 2018, as amended (“CCPA”), below is a summary for the last twelve (12) months of the “Personal Information” categories, as identified and defined by the CCPA (see California Civil Code section 1798.140(o)), that we collect. The Sections above discuss the reasons we collect the Personal Information, where we obtain the Personal Information, and the other entities with whom we may share the Personal Information. Under the CCPA, Personal Information is defined as any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household (“Personal Information”).

We generally collect the following categories of Personal Information in providing our Services in addition to all categories of personal information described within this Privacy Policy (see above section “HOW WE COLLECT AND USE YOUR INFORMATION”:

identifiers such as a name, address, unique personal identifier, email, phone number, your device’s IP address, software, and identification numbers associated with your devices;
characteristics of protected classifications under California or federal law, such as gender;
commercial information such as records of products or services purchased, obtained, or considered by you;
internet or other electronic information regarding length of visit and number of page views, click-stream data, locale preferences, your mobile carrier, date and time stamps associated with transactions, and system configuration information;
professional or employment-related information;
your geolocation, to the extent you have configured your device to permit us to collect such information; and
inferences about your preferences, characteristics, behavior and attitudes.

For more information about the Personal Information we collect and how we collect it refer to the language detailing our collection and use of information above. We collect Personal Information for the business purposes described in the “How We May Use And With Whom We May Share Your Personal Data” section above. The CCPA defines a “business purpose” as the use of Personal Information for the business’s operational purposes, or other notified purposes, provided the use of Personal Information is reasonably necessary and proportionate to achieve the operational purpose for which the Personal Information was collected or another operational purpose that is compatible with the context in which the Personal Information was collected. The categories of other individuals or entities with whom we may share your Personal Information are listed in the “How We May Use And With Whom We May Share Your Personal Data” section above.

CALIFORNIA PRIVACY RIGHTS

If you are a California consumer as defined in the CCPA, you have rights in relation to your Personal Information; however, your rights are subject to certain exceptions. For instance, we cannot disclose specific pieces of Personal Information if the disclosure would create a substantial, articulable, and unreasonable risk to the security of the Personal Information, your account with us, or the security of our network systems.

To assert your right to know, to access, or to delete your Personal Information, please contact us by email at CustomerCare@mydiscovervacations.com. To confirm your identity, we may ask you to verify Personal Information we already have on file for you. If we cannot verify your identity based on the information we have on file, we may request additional information from you, which we will only use to verify your identity, and for security or fraud- prevention purposes.

Right Against Discrimination. You have the right not to be discriminated against for exercising any of the rights described in this section. We will not discriminate against you for exercising your right to know, delete or opt-out of sales.
Right to Know. You have the right to request in writing: (i) a list of the categories of Personal Information, such as name, address, email address, that a business has disclosed to third parties during the immediately preceding calendar year for the third parties' direct marketing purposes, and (ii) the names and addresses of all such third parties. In addition, you have the right to request: (i) the categories of Personal Information we have collected about you, (ii) the categories of sources from which Personal Information is collected, (iii) the business or commercial purpose for the information collection, (iv) the categories of third parties with whom we have shared Personal Information, and (v) the specific pieces of Personal Information we hold about an individual.
Right to Access. You have the right to request a copy of the specific Personal Information we collected about you during the 12 months before your request.
Right to Delete. You have the right to request that we delete any Personal Information we have collected from you or maintain about you, subject to certain exceptions.
Right to Opt-Out of Selling. California residents have the right to opt-out of having their Personal Information sold. Unless you exercise your right to opt-out of personal information sales, we may sell your personal information to third parties for monetary or other valuable consideration who may use such information for their own purposes in accordance with their own privacy policies, which may include reselling your information to other third parties.
In the last 12 months, We have disclosed all categories of personal information We collect from you to third parties for a legitimate business purpose.
In the last 12 months, We have not sold any of the following categories of personal information to third parties: (i) Personal Identifiers; (ii) Commercial Information; (iii) Preferences; (iv) Internet, network and device information.

Please note that if the exercise of any of these rights limits our ability to process your personal information (such as in the case of a deletion request), we may no longer be able to provide you our products and Services or engage with you in the same or similar manner.

Exercising your CCPA Rights. You may submit a request to exercise your CCPA Rights through one or more of the mechanisms described below. Please provide sufficient information so that we may verify your identity before processing your request. In some instances, we may need to request additional personal information from you or require you to log into your account, if you have one. We may decline or limit your request, particularly where we are unable to verify your identity or locate your information in our systems, or as permitted by law. If we are unable to comply with all or some of your request, we will explain the reasons for declining to comply.

Should you have questions regarding the above, please contact us via email at CustomerCare@mydiscovervacations.com and indicate in the subject line “California Privacy Rights.”

SHINE THE LIGHT REQUESTS (California)

Pursuant to California Civil Code Section 1798.83, California residents also have the right to request, in writing, the following information from business with whom they have an established business relationship:

(a) a list of the categories of personal data (name, email and mailing address) and the type of services provided to the customer, that a business has disclosed to third parties (including separate legal entity affiliates) during the immediate preceding calendar year for the third parties’ direct marketing purposes; and (b) the names and addresses of all such third parties.

Most browsers contain a “do-not-track” setting. In general, when a “do-not-track” setting is active, the user’s browser notifies other websites that the user does not want their personal information and online behavior to be tracked and used, for example, for behavioral advertising. We are required to inform you that, as is the case with most websites, we do not honor or alter our behavior when a user to one of our Web Venues has activated the “do-not-track” setting on his/her browser.

To request any of the above data, please contact us via email at CustomerCare@mydiscovervacations.com and indicate in the subject line “California Privacy Rights.” We are only required to respond to each customer once per calendar year.

NEVADA RESIDENT PRIVACY RIGHTS

If you are a Nevada resident and use our websites, Services or other digital platforms while in Nevada, you have certain privacy rights under Chapter 603A of Nevada Revised Statute (“NRS”).

A Nevada resident has the right to opt-out of future sales of certain covered information that is collected or will be collected about the resident.

If you are a Nevada resident, you may submit a request to opt out of potential future sales under Nevada law by emailing us at CustomerCare@mydiscovervacations.com to submitting a request to exercise your rights under NRS Chapter 603A.

Please ensure that your request includes sufficient information to enable us to identify you in your email request as we take all reasonable steps to verify your identity and the authenticity of the request.

DO NOT CALL POLICY

This notice is the Discover Vacations Do Not Call Policy under the Telephone Consumer Protection Act.

Discover Vacations, LLC has adopted and adheres to the policies described below to comply with all federal and state laws and regulations governing outbound telephone calls.

Employees and agents shall not engage in telemarketing practices that violate any state laws and/or regulations, the Federal Communications Commission (“FCC”) and Trade Commission (“FTC”) rules, regulations and laws. It is Discover Vacations, LLC’s policy to comply with the aforementioned laws and/or regulations. Additionally, Discover Vacations, LLC honors consumer’s requests to be placed on the do-not-call list. Consumers who request to be placed on the do-not-call list will not receive calls unless and until they provide consent or otherwise opt-in to receive sales calls. All requests to be placed on the do-not-call list are immediately processed and maintained in an internal do-not-call list; however, it should not take longer than 30 days to add the consumer’s information to the do-not-call list. If you communicate with us by telephone, we may monitor or record the call. You can be added to the do-not-call list at any time by requesting to be placed on the Discover Vacations, LLC do-not-call list by emailing CustomerCare@mydiscovervacations.com.

No employee or agent of Discover Vacations, LLC shall initiate any telephone solicitation, as defined by law, to any residential telephone subscriber before the hour of 8:00 a.m. or after 9:00 p.m. (local time zone at the called party’s area code location). Employees and agents involved with activities affected by these guidelines will receive training to enable them to take actions consistent with these guidelines, including but not limited to how to document and process telephone marketing choices.

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Additionally, Discover Vacations, LLC does not place unsolicited sales calls to consumers who are listed on State and Federal No Call lists, however a call may be placed if that consumer consents to be contacted by Discover Vacations, LLC and/or has an established business relationship with Discover Vacations, LLC, unless the law allows. If you would like to be added to the do-not-call list, please contact us at CustomerCare@mydiscovervacations.com. Thank you for your time and interest in our policy.

SMS Communications

By providing your phone number, you consent to receive text messages from Discover Vacations regarding your account, reservations, and customer support.

CONTACTING US

If you have any comments or questions regarding our Legal Notices, Terms of Use or Privacy Policy, please contact:

Discover Vacations, LLC

2881 E Oakland Park Blvd

Suite 205

Fort Lauderdale, FL 33306

Email: CustomerCare@mydiscovervacations.com